3. Declining Repair Charges:
Should I opt not to proceed with S&F's repair services, I acknowledge charges for labor conducted up to that point, encompassing disassembly, damage estimation, restocking fees for pre-ordered parts/materials, storage fees, and any other reasonably incurred fees. I hereby confirm that all charges associated with my vehicle's repair or storage must be paid in full upon the vehicle's readiness for delivery or pickup from S&F. I acknowledge the existence of an express Garage Keepers lien pursuant to M.G.L. c. 255, § 25, securing amounts owed to S&F.

4.Insurance Claim Handling:
S&F will diligently handle insurance claims on behalf of the customer. In the event of a denied claim, the customer remains responsible for all outstanding repair costs. Any expenses incurred in challenging a denied claim will be borne by the customer.

5. Vehicle Operation Authorization:
I authorize employees of S&F to operate my vehicle for the purpose of receiving the vehicle, its delivery, test driving, and/or inspection by my insurance company or lien holder.

6. Prompt Vehicle Pickup:
In the absence of prior arrangements, I commit to retrieving my vehicle within 2 business days upon completion. Failure to adhere to this timeline will result in a $75.00 per day storage charge being added to the total cost of repair. I understand that failure to pay outstanding charges for my vehicle's release will incur legal fees.

7. Liability Disclaimer:
S&F disclaims responsibility for loss or damage to the vehicle or articles left inside due to fire, theft, accident, or any other unforeseen circumstances. An express garage keeper's lien is acknowledged on the vehicle to secure repair costs.

8. Personal Items Disclaimer:
I understand that S&F is not liable for any personal items left in the vehicle.

9. Protective Measures:
I acknowledge that S&F will place a protective cover over my radio and/or navigation system during their courtesy detailing process. S&F will abstain from cleaning and/or touching any electronic displays.

10. Dispute Resolution:
Any disputes arising from this agreement will be resolved through binding arbitration in accordance with the laws of the Commonwealth of Massachusetts. Both parties agree to abide by the decision reached through this arbitration process. Any arbitration proceedings will be conducted in Boston, Massachusetts, and the prevailing party shall be entitled to recover reasonable attorney's fees and costs associated with the arbitration.
This ensures that the decision reached through arbitration is final and binding, providing clarity on the resolution process.